The Management of Max Air has announced temporary suspension of all domestic flight operations for 90 days effective midnight of Jan. 31, 2025.
The statement by the airline on Wednesday said the temporary suspension was to enable it to carry out internal operational evaluation following an incident at Mallam Aminu Kano International Kano on Tuesday.
According to the airline, the proactive measure demonstrates our unwavering commitment to passenger safety and service excellence.
“The safety of our passengers and crew remains our highest priority and we believe this voluntary suspension will allow us to exceed industry standards and restore public confidence in our operations.
“All affected booked passengers during the suspension period are enjoined to receive full refunds or rebooking options with partner airlines.
“Our customer service team will be available to assist all the affected passengers.
“We are actively working with the aviation authorities during this period to ensure that every statutory requirements are met.
“In view of the foregoing, therefore, we deeply regret the temporary inconvenience this will cause our valued domestic customers.
“However, we believe this investment in safety and reliability will significantly enhance our service quality delivery for years to come,” the statement said.
The airline promised to provide regular updates through its website and verified social media channels.